Declaration of the Web Operator
Concerning the General Data Protection Regulation

VI GROUP CZ,s.r.o. residing at Hybernská 1271/32, Prague – Prague 1, 110 00, Registration Number: 046409, operating, operating the web domain https://www.vigroup.eu/ (hereinafter referred to as the "Web Operator" in the appropriate form), in order to secure protection of general and personal data, had undertook adequate technical and organisational measures, which comply with legal requirements of processing personal data.

Any particular information is available by phone: +420 722 939 306, by email: info@vigroup.eu, in person visiting the Web Operators residence at Hybernská 1271/32, Prague – Prague 1, 110 00; or at the Web Operators web domain: https://www.vigroup.eu/cz/ochrana-osobnich-udaju.

Down below, we provide information on the processing and protection of personal data in the sense of the regulation of the EP and the Council of the EU. 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation or "GDPR Regulation") and Act No. 110/2019 Coll., on the processing of personal data (the "Act").

1. Web Operator

Registration number: 046409

We process your personal data for private purposes only as Web Operator. That means we determine the purposes for collecting your personal data, we determine the means of processing the data and we are liable for their proper implementation.

2. Your personal data are also processed by a third party, which is either in the position of an intermediary or a recipient in relation to us.

3. Purpose of personal data processing

Representing the VI GROUP CZ, s.r.o. as the company´s Web Operator we receive from you only data we truly need to provide a quality service: [IDB2] sale of the real estate, to provide client´s and product support, or to handle claims and complaints. The purposes of personal data processing during each step of the operation are:

• We collect and process personal data governed by Article 6, par. 1, point f/ GDPR Directive as we communicate with clients on the phone, in person, or by e-mail/ paper mail, with rightful interest to react to the claim they raise; or to answer their question regarding the services we provide and products we deliver. To do so, we need to verify the relevance of the claim or initiate further contact with the client or the concerned person.
• In case of a client´s interest in our services; when placing a service order by phone, in person, or by e-mail/ paper mail, we process personal data governed by Article 6, par. 1, point b/ GDPR Directive – when the processing of personal data is necessary to execute needful interventions reflecting requirements of the client – the customer – before completing and confirming the order, that is, during the pre-contracting period – e.g.: identification of the client during placing, defining or adjusting the order; assessing or changing the address and time of delivery; eventually adding needful data to complete the order.
• After confirming the order, that is, after the contractual relationship had been established between VI GROUP CZ, s.r.o. and the concerned person/ customer; during necessary cooperative communication with the client; when informing the client about order changes; during final delivery; or issuing tax document (invoice), we process personal data governed by Article 6, par. 1, point b/ GDPR Directive – when the processing of personal data is necessary to execute the contractual relationship, in which you are the contractual part as a concerned person – the customer.
• You can subscribe your e-mail address via our web domain VI GROUP CZ, s.r.o. for newsletter delivery – that is for regular delivery of new product updates. For this purpose, we process personal data governed by Article 6, par. 1, point a/ GDPR Directive – based on the granted consent that we can process your personal data for the purpose of delivering you the up-to-date news in the form of newsletters to the e-mail address you have provided us with.

4. List of processed personal data

• Data for delivering a message through online contact form
  • Name and Surname
  • Address of the electronic mail
• Data for newsletter delivery registration – regarding new product updates
  • Address of the electronic mail
• Data needed to complete the order
  • Name and Surname
  • Address of the electronic mail
  • Address of permanent residence, eventually other mail address suitable for shipment delivery
  • Cell phone number
• Invoice data
  • Name and Surname
  • Address of the electronic mail
  • Address of the permanent residence, or other mail address for invoice purposes
  • Account Number / IBAN Number
• Contact information for shipment delivery
  • Name and Surname
  • Address of the electronic mail
  • Address of the permanent residence, or other mail address suitable for shipment delivery
  • Cell phone Number – to confirm date, time and place of delivery; eventually to execute changes in the order
  • Address of electronic mail – to send electronic confirmation of the order and to change status of the order; and also to contact the client in emergency, if he/she is not available by phone

5. The period during which personal data are to be processed and retained

The personal data we collected, or collect, that are governed by Article 6, par. 1, point b/ GDPR Directive – delivering on commitments of the VI GROUP CZ, s.r.o Web Operator to suppliers and clients, we further process in order to comply with our legal duties in the accounting and tax division, which result from generally applicable law directives (e.g. retaining particular accounting entries of your confirmed orders and invoices for the purpose of delivering products to your delivery address complying with the Act No. 563/1991 Coll. as amended on accounting; to prove compliance with tax obligations in accordance with the tax legislation of the Act No. 586/1992 Coll. as amended on income tax; Act No. 280/2009 Coll. as amended on tax administration, etc.), need to be retained in our administration for a period pursuant to the relevant legislation. In any event, we generally follow a rule of minimizing retention of personal data governed by Article 5, par. 1, point c/ GDPR Directive, and therefore your personal data, which are not subject to archiving under specific legislation, will be erased or anonymised.

Personal data processed pursuant to Article 6, point a/ GDPR Directive – based on your consent to processing personal data for the purpose of delivering information on new product updates – will be retained for the length of 3 years, or until consent recantation. When the 3 years of personal data retention come to a close, we will contact you by written letter or by email so that you may extend your consent to the personal data processing as had been defined for the next contractual period. If you don’t extend your consent to personal data processing to us or you will not respond to us, after we contact you, your personal data will no longer be processed – that is, we will automatically delete your data from our records; all electronic data will be removed from our systems; or will be physically destroyed.

Personal data processed pursuant to Article 6, point f/ GDPR Directive – based on a rightful interest, which was acquired as a response to your claim or your answer concerning the delivered services and products, when it was necessary to verify relevance of the claim or initiate further contact with the client or the concerned person, were not subsequently passed to pre-contract or contract relationship and were immediately deleted.

As the Web Operator, we will secure deleting all personal data without further delay when all contractual relationships between you and the Web Operator will have been terminated; and/ or

• All your commitments towards the Web Operator will have expired, and/ or
• All your complaints and claims will have been attended to; and/ or
• All other rights and obligations of yours between you and the Web Operator will have been settled; and/ or
• All purposes for data processing governed by legal directives; or data processing, to which you gave your consent to, will have been fulfilled, if data processing took place based on the consent of the concerned person; and/ or
• The period for which the consent was given has expired or the person concerned has withdrawn his/her consent, and/or
• The request introduced by the concerned person for personal data removal will have been accepted, and one of the possible reasons giving grounds to meet the request will have been fulfilled; and/ or
• This will have resulted in an ultimate legal circumstance for terminating the purpose of personal data processing and, at the same time, the protective retention term defined by principles of minimizing data retention will have expired;
• And at the same time, there is no valid legal interest of the Web Operator involved; all legal obligations of the Web Operator defined by general binding rules, which require the retention of personal data of the concerned person (namely for the purposes of archiving, performance of the tax audit, etc.), or the legal obligations, which couldn’t be fulfilled, if personal data hadn’t been retained.

We definitely don’t process systematically any personal data acquired on a random basis for any purpose that we might have generated arbitrarily. If the situation allows, we inform the concerned person owning the personal data acquired on a random basis about the random way they had been acquired, and we consider appropriate steps leading to resuming control over his/her personal data, as we see fitting with regard to the nature of the case. Immediately, after the inevitable steps leading to a solution had been taken, without delay, we safely delete all the personal data acquired on a random basis.

In case you have any further demand about specific ways we retain your personal data, don’t hesitate to contact us via the contact information on our website.

6. Camera systems at our premises

Our premises (exterior and interior) are monitored by a security camera system which allows for making records. The security camera system at the premises operates pursuant to Article 6, par. 1, point f/ GDPR Directive – of lawful interest to protect property against theft or damage, as well as allowing for investigation of possible illegal action. The operator of the security camera system is the Web Operator, that is, VI GROUP CZ,s.r.o. residing at Hybernská 1271/32, Prague – Prague 1, 110 00, Registration Number: 046409

7. Publishing of the data

The Web Operator does not publish the acquired data in any circumstances.

8. Cross-border transferring of the personal data

Cross-border transfer of personal data does not ever occur.

9. Rights and obligations of the concerned person

• Customer is obliged to present only complete and true data.
• If the customer has established a contractual relationship with the Web Operator, he/ she commits to update his/ her personal data each time they change and inform the Web Operator about the update.
• If the customer presents his/her personal data to the third party (name, surname, cell phone number), he/ she commits him/herself that the third party is acquainted with procedures, rights, and obligations, as indicated on this website.
• Being our customer and concerned person, you are, to a limited extent, licensed to handle your personal data. You can claim the below-mentioned rights either:
  • In person, a the official residence of the Web Operator, that is, VI GROUP CZ,s.r.o. residing at Hybernská 1271/32, Prague – Prague 1, 110 00, Registration Number:
  • By phone, calling our customer service: +420 722 939 306
  • By e-mail: info@vigroup.eu
  • By written form using the Web Operator´s address: VI GROUP CZ,s.r.o. residing at Hybernská 1271/32, Prague – Prague 1, 110 00,

We will do our best to respond to your requests as soon as possible, within 30 days after we will have received your request, the latest. Valid legal rules and GDPR Directives, collectively speaking the Law, guarantee you first and foremost:

Right to access – It is rightful for you to request from us confirmation whether we process your personal data, and if we do, you can request a copy of these data and additional information resulting from the from Article 15 of the GDPR regulation, or § 28 of the Act. In case we collect too much of your data, we can ask you to specify the group of data we process that you are interested in.

Right to correction – In order to continuously process only current personal data about you, we need you to notify us about their change as soon as it occurs. In case, we process incorrect personal data of yours, it is rightful for you to require their correction in accordance with Article 16 of the GDPR, or § 29 of the Act.

Right to clearence – If conditions of the Article 17 of the GDPR regulation, or § 29 of the Act. had been met, you can request clearance of your personal data. You can request clearance of the personal data, if you revoked your consent that we can process your personal data and there is no other legal base for their processing; or in case we process your personal data illegally; or the purpose for processing personal data had subsided in the meanwhile, and we no longer process them with any compatible purpose. However, we will not delete your personal data, if we need them to prove, exercise or defend any legal claims.

Right to limited processing – If conditions of the Article 18 of the GDPR regulation, or § 29 of the Act. had been met, you can require that we limit the processing of your personal data. You can require limited data processing along with objecting to the accuracy of your data processing; or in case your data processing is illegal but you request your data not to be deleted – but you need that your personal data are processed until you exercise your rights. We process your personal data further on, if there are reasons to prove, exercise or defend any legal claims.

Right to data transfer – If data processing is based on your consent, or is exercised for the purpose of performance of the contract concluded with you, and, at the same time data processing is carried out by automated means, it is rightful for you to obtain your personal data, which we had collected from you in a common computer readable form. We will transfer your data directly to another operator, if you have such a claim and if it´s going to be technically doable. This claim will not be possible to apply, if processing of personal data is undertaken to fulfil any public-service mission or to exercise public authority.

Right to object against data processing – If processing of personal data is undertaken to fulfil any public-service mission, or to exercise public authority given to us, or if processing of personal data is executed based on our rightful interests or rightful interest of the third party, you have right to object to such data processing. Based on your objection, we will limit processing of your data; but until we don´t prove serious rightful purposes for data processing, which predominate over your interests, rights and freedoms, or reasons to prove, exercise or defend any legal claims, we will not process personal data any longer, and will erase your personal data. You have right to object to personal data processing anytime, if the purpose is direct marketing, including profiling to the extent defined by direct marketing strategies. After an objection will have been raised, we will no longer process your personal data for this purpose again.

Right to file a complaint – If you suppose the personal data processing is at odds with the Directives, or the Law, you have right to file a complaint to one of the respective supervisory authorities, particularly in one of the Member States of your usual residence, of the place of employment, or of the place of supposed law breaching. Supervisory authority for the Czech Republic is the Data Protection Authority, residing Pplk. Sochora 27, 170 00 Prague 7, the Czech Republic, web: https://www.uoou.cz, cell phone: +420 234 665 800.

Right to revoke consent – If your personal data processing is based on your consent, you have the right to revoke the consent whenever you see fit. Revoking consent has no effect on past data processing. If you decide anytime later, that you do want to receive newsletters and marketing material regarding our products and services, you can give your revoked consent (or raised objection) again whenever you want, by the above-mentioned means of contact.

10. Contact information of the Data Protection Authority and the competent person

Registration number: 70 837 627

Filing Department:
Tuesdays and Thursdays from 1:00 PM to 3:30 PM
Friday: 8:00 AM – 02:00 PM

Official web: https://www.uoou.cz

Official E-mail: posta@uoou.cz

ID of the data box: qkbaa2n

11. Web domain security system

Web domain https://www.vigroup.eu/ uses encrypted SSL connection with any user and any data transfer, and blocks access of third parties to data transfer during online transmission and data altering by any third party. Operator´s databases containing personal data are protected by encryption and by non-public access data complying with the most recent technical standards.

12. Terms of using cookies

In accordance with the GDPR Regulation and Act No. 127/2005 Coll., on Electronic Communications, as amended, we would like to inform you about the use of cookies and draw your attention to the possibility of changing the settings of your internet browser in case you do not like the current settings of using cookies.

What are cookies?

Cookies are small text files, which can be sent to the web browser as you browse different websites and can be further saved in your device (computer or other devices with an internet connection, e.g. smartphone or tablet, more accurately, in the internet browser files folder. Cookies usually contain a website name from which they originate; the date of occurrence, and further information a website uses to notice particular entries, settings, and preferences (such as logins, language, font size, and other display preferences) at certain time, so a user doesn´t need to specify these every time he/ she browses the website again. Cookies can also help detect the way a website had been used and analyse it. There are so-called „session cookies“, which shut down after a web browser has been closed, and so-called „permanent cookies“, which are being continually saved for a longer time on your hard disc, and only after a particular period of time will be deleted by the internet browser.

Using cookies

Browsing websites operated by VI GROUP CZ, s.r.o. you give your consent that we can use your cookies as defined in your browser settings. If you browse our websites,... if your web browser allows receiving cookies,... if you don´t change your browser settings, and continue browsing our websites, we do consider your actions to mean that you accepted our terms of using cookies.
Cookies that we use don´t harm your computer.

Why do we use cookies?

We use cookies to provide users with optimal and ever better services; to adjust our services to your concerns and needs; to improve their structure and content, as well as, present you with interesting offers. Web Operator VI GROUP CZ, s.r.o. doesn´t use data gathered through using cookies such as user´s contact data for initiating email contact, correspondence contact, or a phone call. The extent, within which particular implemented cookies process data, is pursuant Article 6, par. 1, letter f/ GDPR Directives – of lawful interest to maintain the best functionality and optimisation of the web site and marketing tools for the purpose of targeted and effective marketing.

How can you change cookie settings?

Most internet browsers are originally preset to accept cookies automatically. You can change this setting by blocking cookies or by turning on notifications in case cookies are about to be sent to your device. You will find instructions for changing cookies by clicking „help“ option in every browser. If you use multiple devices for browsing internet (computer, smartphone, tablet), we recommend that you change cookie preferences within every browser on every device.

You can find particular instructions for the most frequently used browsers by clicking the following links:
Chrome
Safari
Internet Explorer
Firefox
Android

Why is it recommended to keep the preset cookies settings?

Allowing and using cookies in your web browser is your decision. But be aware that changing cookie settings can limit functionality and decrease user´s comfort of some of our internet browsers.